Shipping policy

Shipping Policy

Order Processing

All orders are processed within 1–3 business days. Orders are not processed or shipped on weekends or holidays.

Shipping Times

Estimated delivery times vary depending on your location and the product ordered. Most orders arrive within 7–15 business days after shipment. Delivery times may be longer during peak seasons, holidays, or due to circumstances beyond our control.

Shipping Costs

Shipping costs are calculated at checkout. Free shipping may be offered on eligible orders and promotions.

Order Tracking

Once your order has shipped, you will receive a tracking number by email. Please allow up to 48 hours for tracking information to become available.

Delays

While we strive to deliver all orders on time, delays may occasionally occur due to weather conditions, customs processing, carrier issues, or high order volumes.

Incorrect Addresses

Customers are responsible for providing accurate shipping information. Nexora is not responsible for orders shipped to incorrectly entered addresses.

Lost or Damaged Packages

If your package arrives damaged or is lost in transit, please contact us within 7 days of the expected delivery date so we can assist you.

Contact Us

If you have any questions regarding shipping, please contact us at Mari.dream566@gmail.com